Last updated: 26 June 2026
1. Who We Are
StrideGo is a pet-friendly ride service preparing to launch in Manchester. For privacy questions, contact:
Email: stridegoo@stridego.co.uk
2. Personal Data We Collect
We may collect your name, email address, phone number, city, postcode, rider or driver interest, vehicle or pet details, licence information, messages sent to us, and website usage information.
3. How We Use Personal Data
We use personal data to manage waitlists, contact riders and drivers about launch updates, review driver interest, respond to support requests, improve the website, prevent misuse, and prepare safe people-and-pet ride services.
4. Lawful Bases Under UK GDPR
We process data where necessary for legitimate interests, to take steps before entering a contract, to meet legal obligations, with consent where required, or to protect the safety of riders, drivers, pets, and the public.
5. Sharing Personal Data
We may share data with trusted service providers such as hosting, form, email, analytics, verification, payment, insurance, or support providers. We do not sell personal data.
6. Driver Checks
Driver applicants may be asked for information needed for licence, eligibility, vehicle, identity, insurance, or safety checks before approval.
7. Data Retention
We keep personal data only as long as needed for launch operations, legal requirements, safety, dispute handling, fraud prevention, and support. Waitlist data may be removed when it is no longer needed.
8. Your Rights
Under UK GDPR, you may have rights to access, correct, delete, restrict, object to, or port your personal data. You may also withdraw consent where processing relies on consent.
9. Cookies And Analytics
The website may use essential cookies, Meta Pixel, TikTok Pixel, Google Analytics 4, advertising analytics, website visitor tracking, and lead form event tracking to keep the site secure, understand traffic, measure launch campaigns, and improve launch pages.
These tools may help us understand page visits, CTA clicks, form starts, form errors, and rider or driver lead form events. We do not intentionally send names, email addresses, phone numbers, or other direct personal details to advertising or analytics platforms through browser tracking events.
You can manage cookies and tracking preferences through your browser settings, and we may add a cookie banner or preference centre later.
10. Security
We use reasonable technical and organisational measures to protect personal data, but no online service can be guaranteed completely secure.
11. Contact And Complaints
Contact us first at stridegoo@stridego.co.uk. You may also raise concerns with the UK Information Commissioner’s Office at ico.org.uk.